Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kailynn

Kailynn

July 30, 2025

5  out of  5
rating by Kailynn
"I absolutely love Debra!!! She is so kind and helpful! I highly recommend State Farm for all insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Connie M.

Connie M.

July 30, 2025

5  out of  5
rating by Connie M.
"7/30/25: I always welcome the opportunity to update Google reviews on my most faithful and RH SF Kacey Vance & Co. are certainly that. I don't even shop insurance savings anymore. Kacey & crew are my savings protection. I just added Identity Theft Coverage to my Homeowner''s Policy for $25 annually. Folks try to beat that. Thank you Kacey & Staff! Kacy is such a breath of fresh air, She sold the house/auto policy with her earnestness, warmth, and knowledge base alone. The policies were competitive, the promise of continued personal service in a caring atmosphere was the icing on the cake. Run do not walk to State Farm's Kacy Vance in Richmond Hill, GA, especially if your over impersonal insurance companies customer service representatives who are located everywhere in the United States but home."
We responded:
"Thank you for sharing your positive experience with us here at Kacy Vance at State Farm in Richmond Hill, GA. It's great to hear that We've provided excellent service and made the process of Insuring your home and auto policy a pleasant one. If there's anything else you'd like to share or if you have any further questions or concerns, please feel free to let us know. We are here to help."
Profile photo of Luke Ortiz

Luke Ortiz

July 28, 2025

5  out of  5
rating by Luke Ortiz
"I would like to take a moment and brag on Kacy and her team. Not only is this team very knowledgeable and proficient at their job, but they are extremely personable and kind. Not only does every phone call ending with every question or concern answered, but this team does it with class and kindness. I am extremely happy with my State Farm team! Thank you!"
We responded:
"Lucas thank you so much for your kind words! We truly take pride in being there for our customers and providing them with the best protection plans! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jj Travis

Jj Travis

July 25, 2025

5  out of  5
rating by Jj Travis
"Excellent customer service and genuine care for the people who come in."
We responded:
"We’re honored by your positive feedback! If there is anything we can do for your insurance needs, just let us know!"
Profile photo of Kevin Bellio

Kevin Bellio

July 23, 2025

5  out of  5
rating by Kevin Bellio
"I needed to get auto insurance quick, state farm to the rescue.. Kacy and her team of dedicated and helpful team members were able to get me up and running in no time at all. I would like to take this opportunity to thank Kacy and her team for welcoming me to the neighborhood and getting me rolling again. Thanks again guys."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jaclyn Scott

Jaclyn Scott

June 30, 2025

5  out of  5
rating by Jaclyn Scott
"Kacy Vance State Farm is an absolute rock star! From day one, she has gone above and beyond to make sure we are taken care of. She’s incredibly knowledgeable, always quick to respond, and genuinely cares about helping her clients. Whether it’s answering questions, explaining coverage options, or handling the little details most would overlook, Kacy does it all with a positive attitude and a personal touch. You can tell she truly loves what she does—and it shows. If you're looking for an agent who’s dependable, responsive, and truly has your back, look no further than Kacy Vance. Highly recommend!"
We responded:
"We are honored by your kind words! Customers like you are the why behind what we do!"
Profile photo of Katelyn Vorherr

Katelyn Vorherr

June 13, 2025

5  out of  5
rating by Katelyn Vorherr
"I cannot say enough good things about Kacy Vance's office. Bree specifically is AMAZING! After we moved and State Farm couldn't insure our new house, Bree went above and beyond to help me find ways to get our auto insurance back in our price point. She is incredibly knowledgeable about all of State Farms services and never tried to sell me something that wasn't in my best interest. Instead she listened to my needs/concerns and found what worked best for our family. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Robin Moreno

Robin Moreno

June 12, 2025

5  out of  5
rating by Robin Moreno
"We have been with this group 2 years. They always provide us with fast, friendly service that’s affordable. Thank you Deb and Kacy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Peter Phillips

Peter Phillips

May 29, 2025

5  out of  5
rating by Peter Phillips
"Kacy did an excellent job helping us thru our recent claim for damage to our home this winter. She helped with getting claim started and kept checking with us to make sure progress was being made. She has also been very helpful in making changes thru the years as our children grew up and moved out on their own."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nyree Odonald

Nyree Odonald

May 27, 2025

5  out of  5
rating by Nyree Odonald
"I had a great experience with State Farm, Kacy Vance. Sharon was very friendly and made me feel welcome right away. Kacy was incredibly helpful—she took the time to explain everything clearly and worked hard to find me the best rates. Both ladies were kind, professional, and a pleasure to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Michael Cook

Michael Cook

May 23, 2025

5  out of  5
rating by Michael Cook
"Very satisfied with this company. Kacy Vance and her team are truly amazing. Thank you for helping me save $ 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Angela Proudfoot

Angela Proudfoot

May 22, 2025

5  out of  5
rating by Angela Proudfoot
"Changing to Statefarm was a great choice. We have seen a huge decrease in the cost of our automobile insurance. The staff is very helpful and nice to do business with. I also love the App all the information I need in one easy to use place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Javier Garcia

Javier Garcia

May 5, 2025

5  out of  5
rating by Javier Garcia
"Breanna at State Farm was absolutely amazing to work with! She helped us get insurance for our new home and made the process incredibly smooth from start to finish. On top of that, she helped us switch over our auto insurance and bundle everything together-saving us time and money. She was professional, friendly, and genuinely cared about making sure we were covered properly. We couldn't have asked for a better experience. Thank you, Breanna!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Hope Johnson

Hope Johnson

May 3, 2025

5  out of  5
rating by Hope Johnson
"Breanna was very helpful with the services I need for today!!! Kacy was very helpful with the services I needed for Thursday!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We love helping people all over GA especially from my hometown of Madison, Ga! "
Profile photo of Linda Scholl

Linda Scholl

May 2, 2025

5  out of  5
rating by Linda Scholl
"I have been with Kacy Vance for years and they always go above and beyond! Debra just did an amazing job getting my homeowners and car insurance bundle at an affordable price! I recommend them to everyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Doris Johnson

Doris Johnson

May 1, 2025

5  out of  5
rating by Doris Johnson
"We appreciate your support during our condo purchasing process. Your professionalism is impeccable. Thanks for your time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Victoria Singleton

Victoria Singleton

April 30, 2025

5  out of  5
rating by Victoria Singleton
"Kacy Vance is just not an insurance she goes out and goes above and beyond and she make sure great she also has a great professional office workers like Miss Deborah she knows her job Very professional great customer service and she make sure that what you have is what you want the offer others insurance which is very good I won't go to a better office Kacy Vance right here in the Great Richmond Hill area I'm very very satisfied I'm glad I choose State farm as my insurance."
We responded:
"Victoria, we work so hard to provide knowledgeable needs-based protection! We truly are honored with your kind words! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Angela Thompson

Angela Thompson

April 28, 2025

5  out of  5
rating by Angela Thompson
"They’ve always gone above and beyond for our family. We’ve been loyal customers for about 10 years and we couldn’t be any happier where we are. Highly recommend them!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tetiana Shaffer

Tetiana Shaffer

April 22, 2025

5  out of  5
rating by Tetiana Shaffer
"This office is an absolute delight to work with, their stuff is knowledgeable and very helpful. I’ve been with them for many years and highly recommend their services!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Katherine Moore

Katherine Moore

April 21, 2025

5  out of  5
rating by Katherine Moore
"Kacy's name isn't just on the door. Kacy personally knows her customers and is friendly, professional, attentive and very responsive, as needed. Her staff is equally helpful and professional. I highly recommend using Kacy Vance - State Farm Insurance for all your insurance needs in Georgia."
We responded:
"Katherine, I truly appreciate your kind words! We take pride in being our customers 1st call for all of their insurance needs!"
Profile photo of Grayson Moronta

Grayson Moronta

April 7, 2025

5  out of  5
rating by Grayson Moronta
"Kacy and her team were a great help on my recent move to Georgia! Breanna was helpful with answering my questions and provided quick responses when it came to setting everything up. I also appreciated her follow up to ensure everything was going well. Great service! Would definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tracy Lines

Tracy Lines

April 6, 2025

5  out of  5
rating by Tracy Lines
"Great people, very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Terry Bolen

Terry Bolen

March 28, 2025

5  out of  5
rating by Terry Bolen
"Super friendly staff, upfront pricing, and the ability to walk into their office and discuss anything from life to auto. Would highly recommend if you simply want a quote or to move all your insurance needs to one location I could not suggest a better option."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lisa Albert

Lisa Albert

March 20, 2025

5  out of  5
rating by Lisa Albert
"Just Wow! Today, I called for a “bundle quote” and Breanne was absolutely amazing!! She took her time on the phone with me, so I never felt rushed. She exhibited high quality service and made sure I truly understood what I was getting as far as coverage and value. She offered advice and recommendations for me—but was never a pushy salesperson Five Stars ⭐️ all the way!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dustin Green

Dustin Green

March 18, 2025

5  out of  5
rating by Dustin Green
"Kacy and her team always go above and beyond to satisfy their customers. I was insured with them in 2020-2022 before I moved out of state for a bit. When I moved back, I bounced around with other insurance companies based on low cost premiums just to save a few bucks. I speak from experience, it wasn’t worth it. After a brief conversation with Kacy and Debra, the rates I receive now are comparable to most other insurance companies and the discounts are great! Not to mention the peace of mind I have now that I didn’t have with the other companies. Their customer service is exceptional and I will never take that for granted again! Thanks Kacy and Team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"