State Farm® Insurance Agent Kacy Vance
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
J B
February 20, 2026
"Thank you Kacy , Deborah and Chris always willing to assist with a smile even when frustrations of bill changes you go out your way to ensure I’m taken care of and helping me understand . I have had State Farm for many years and in different states . Thank you for your great customer service."
"Thank you,! Your feedback is a great reminder of why we love what we do. Kacy Vance - State Farm Insurance Agent"
THOMAS HEARTON
February 18, 2026
"Chris was great. He explained the policies in GA compared to my current CO policies and provided me quotes to get me in the ballpark. He is very knowledgeable and efficient for the Kacy Vance office. Kacy also came to introduce herself and welcomed me. When I'm able to find the right property and State Farm resumes insuring the area of interest, I will definitely use their service."
"Thank you for highlighting our service! We’re proud to help our Richmond Hill neighbors find peace of mind. Kacy Vance - State Farm Insurance Agent"
Ryan Boker
February 9, 2026
"I recently switched to State Farm from progressive as my policy at progressive continued to go up for no real reason. Debra Miller was a great help getting everything switched over. She helped me bundle several policies together. With her help i was able to save about 75 dollars a month across all policies. She was a great help with answering any questions i had and was always quick with responses through email. This Kacey Vance State Farm group has been the best insurance team i have ever dealt with. Keep up the great work and i look forward to continue working with you guys for all my insurance needs."
"We appreciate the kind words, Ryan Our Richmond Hill team is always happy to help. Kacy Vance - State Farm Insurance Agent"
Candace Tilley
February 6, 2026
"We have been with kacy and her amazing staff for a few years now . Recently we had some bank issues which throw our insurance into a mess . I called in a panic Mrs. Debra was a absolute blessing. We went in sat down with her she got us all back together then she brought to our attention the one thing we have dragged our feet on life insurance. She talked us through everything wasn't pushy at all, answered all the questions we had , and the best part she saved us by bundling everything we needed together. Everyone is always friendly, understanding, and quick to return calls . Thank you Will always recommend them to friends and family"
"We’re thrilled to have exceeded your expectations, Candace! Thank you for sharing your experience. Kacy Vance - State Farm Insurance Agent"
Dre W
January 15, 2026
"My experience has been a while in the making but I will say hands down one of the most pleasant I've ever had. Walked away feeling taken care of, happy and protected. If your reading this, then yes you're on the right track."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cee S
December 25, 2025
"This office has great communication and was very helpful. All questions I had were answered immediately and proved the staff was very knowledgeable. I am a proud client."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley Hay
December 19, 2025
"I was a little intimidated to get quotes for all of my existing insurance policies. Chris was very patient and explained thoroughly what my current coverage offered v what they could offer me. He made it clear what the value of the State Farm coverage was. I did decide to change and go with the coverage offered by State Farm and Chris made it very easy to sign up via email and explained how to use the State Farm app to qualify for further discounts on my car insurance. I recommend calling this team for information on any insurance questions. This was a great experience."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Hayden Decker
December 19, 2025
"Top notch customer service! I was recommended Ms. Debra by my brother in law and she saved me over $200/month on auto insurance!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cheryl Mcqueen
December 9, 2025
"Fast ,courtesy, and affordable thank you so much for you’ll help."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sarah
November 11, 2025
"Debra at Kacy’s Office was so helpful and knowledgeable in helping us get our home and auto policy’s setup. We appreciated the diligence, positive attitude, and guidance especially in the middle of our big move. Thank you!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
christopher funte
October 31, 2025
"Its simply the best place to get insurance! They have the best people working here."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Corey Gardner
October 31, 2025
"Debra and Kacy are great! Thanks again!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Justin
October 14, 2025
"Recently moved and during the process Kacy and her team have been absolutely amazing. They made everything really easy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Morgan Siegel
September 30, 2025
"Breanna was a delight to work with! My husband and I are relocating to GA from Texas and Breanna made the process of getting renters insurance SO easy!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
*apple pie*
September 29, 2025
"Amazing and quick experience! I worked with Brianna over the phone and she was very sweet and patient. She answered all my questions clearly and got me a great deal with both my auto and renters insurance!"
"Mckenzie thank you so much for taking the time to leave us a review! Customers like you are why we do what we do! Thank you so much for letting us protect your Auto and renters' insurance! "
jonathan cooler
September 19, 2025
"Breanna was super helpful and saved me quite a bit of money by switching over. I was able to bundle car, renters, and life insurance policies. If you're thinking about switching then you should definitely call them and get a quote!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amanda Pippin
September 10, 2025
"Customer Service Amazing!! 5stars hands down. Always professional and courteous. Handles all our family needs effortlessly and efficiently!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kim Funte
September 6, 2025
"Great customer service, response time and friendliness! Best of all saved me $$$ on my homeowner and auto! Thank you Chris!"
"Thank you for your 5-star review! We are blessed to have Chris on our team! We are happy to be your good neighbor servicing all over GA!"
Tatiana Matthews
August 12, 2025
"Always informative and works fast I have been with them for years.... ANYTHING I need they Always take time to walk me through or help me understand and also help find what works for me hands down the best!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Victor Kwan
August 6, 2025
"One of the best State Farm teams I came across in about 20 years. They do go above and beyond to help you. Shout out to Debra for assisting us with the incident and her follow up with the contractor. Also, we want to thank Brianna for her help with our policy."
"Victor thank you so much for the review and shout outs to the team! We pride ourselves on putting service 1st! We appreciate you for allowing us to handle your insurance needs! "
Connie M.
July 30, 2025
"7/30/25: I always welcome the opportunity to update Google reviews on my most faithful and RH SF Kacey Vance & Co. are certainly that. I don't even shop insurance savings anymore. Kacey & crew are my savings protection. I just added Identity Theft Coverage to my Homeowner''s Policy for $25 annually. Folks try to beat that. Thank you Kacey & Staff! Kacy is such a breath of fresh air, She sold the house/auto policy with her earnestness, warmth, and knowledge base alone. The policies were competitive, the promise of continued personal service in a caring atmosphere was the icing on the cake. Run do not walk to State Farm's Kacy Vance in Richmond Hill, GA, especially if your over impersonal insurance companies customer service representatives who are located everywhere in the United States but home."
"Thank you for sharing your positive experience with us here at Kacy Vance at State Farm in Richmond Hill, GA. It's great to hear that We've provided excellent service and made the process of Insuring your home and auto policy a pleasant one. If there's anything else you'd like to share or if you have any further questions or concerns, please feel free to let us know. We are here to help."
Luke Ortiz
July 28, 2025
"I would like to take a moment and brag on Kacy and her team. Not only is this team very knowledgeable and proficient at their job, but they are extremely personable and kind. Not only does every phone call ending with every question or concern answered, but this team does it with class and kindness. I am extremely happy with my State Farm team! Thank you!"
"Lucas thank you so much for your kind words! We truly take pride in being there for our customers and providing them with the best protection plans! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jj Travis
July 25, 2025
"Excellent customer service and genuine care for the people who come in."
"We’re honored by your positive feedback! If there is anything we can do for your insurance needs, just let us know!"
Kevin Bellio
July 23, 2025
"I needed to get auto insurance quick, state farm to the rescue.. Kacy and her team of dedicated and helpful team members were able to get me up and running in no time at all. I would like to take this opportunity to thank Kacy and her team for welcoming me to the neighborhood and getting me rolling again. Thanks again guys."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jaclyn Scott
June 30, 2025
"Kacy Vance State Farm is an absolute rock star! From day one, she has gone above and beyond to make sure we are taken care of. She’s incredibly knowledgeable, always quick to respond, and genuinely cares about helping her clients. Whether it’s answering questions, explaining coverage options, or handling the little details most would overlook, Kacy does it all with a positive attitude and a personal touch. You can tell she truly loves what she does—and it shows. If you're looking for an agent who’s dependable, responsive, and truly has your back, look no further than Kacy Vance. Highly recommend!"
"We are honored by your kind words! Customers like you are the why behind what we do!"