Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Phillips

Peter Phillips

May 29, 2025

5  out of  5
rating by Peter Phillips
"Kacy did an excellent job helping us thru our recent claim for damage to our home this winter. She helped with getting claim started and kept checking with us to make sure progress was being made. She has also been very helpful in making changes thru the years as our children grew up and moved out on their own."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nyree Odonald

Nyree Odonald

May 27, 2025

5  out of  5
rating by Nyree Odonald
"I had a great experience with State Farm, Kacy Vance. Sharon was very friendly and made me feel welcome right away. Kacy was incredibly helpful—she took the time to explain everything clearly and worked hard to find me the best rates. Both ladies were kind, professional, and a pleasure to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Michael Cook

Michael Cook

May 23, 2025

5  out of  5
rating by Michael Cook
"Very satisfied with this company. Kacy Vance and her team are truly amazing. Thank you for helping me save $ 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Angela Proudfoot

Angela Proudfoot

May 22, 2025

5  out of  5
rating by Angela Proudfoot
"Changing to Statefarm was a great choice. We have seen a huge decrease in the cost of our automobile insurance. The staff is very helpful and nice to do business with. I also love the App all the information I need in one easy to use place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Javier Garcia

Javier Garcia

May 5, 2025

5  out of  5
rating by Javier Garcia
"Breanna at State Farm was absolutely amazing to work with! She helped us get insurance for our new home and made the process incredibly smooth from start to finish. On top of that, she helped us switch over our auto insurance and bundle everything together-saving us time and money. She was professional, friendly, and genuinely cared about making sure we were covered properly. We couldn't have asked for a better experience. Thank you, Breanna!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Hope Johnson

Hope Johnson

May 3, 2025

5  out of  5
rating by Hope Johnson
"Breanna was very helpful with the services I need for today!!! Kacy was very helpful with the services I needed for Thursday!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We love helping people all over GA especially from my hometown of Madison, Ga! "
Profile photo of Linda Scholl

Linda Scholl

May 2, 2025

5  out of  5
rating by Linda Scholl
"I have been with Kacy Vance for years and they always go above and beyond! Debra just did an amazing job getting my homeowners and car insurance bundle at an affordable price! I recommend them to everyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Doris Johnson

Doris Johnson

May 1, 2025

5  out of  5
rating by Doris Johnson
"We appreciate your support during our condo purchasing process. Your professionalism is impeccable. Thanks for your time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Victoria Singleton

Victoria Singleton

April 30, 2025

5  out of  5
rating by Victoria Singleton
"Kacy Vance is just not an insurance she goes out and goes above and beyond and she make sure great she also has a great professional office workers like Miss Deborah she knows her job Very professional great customer service and she make sure that what you have is what you want the offer others insurance which is very good I won't go to a better office Kacy Vance right here in the Great Richmond Hill area I'm very very satisfied I'm glad I choose State farm as my insurance."
We responded:
"Victoria, we work so hard to provide knowledgeable needs-based protection! We truly are honored with your kind words! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Angela Thompson

Angela Thompson

April 28, 2025

5  out of  5
rating by Angela Thompson
"They’ve always gone above and beyond for our family. We’ve been loyal customers for about 10 years and we couldn’t be any happier where we are. Highly recommend them!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tetiana Shaffer

Tetiana Shaffer

April 22, 2025

5  out of  5
rating by Tetiana Shaffer
"This office is an absolute delight to work with, their stuff is knowledgeable and very helpful. I’ve been with them for many years and highly recommend their services!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Katherine Moore

Katherine Moore

April 21, 2025

5  out of  5
rating by Katherine Moore
"Kacy's name isn't just on the door. Kacy personally knows her customers and is friendly, professional, attentive and very responsive, as needed. Her staff is equally helpful and professional. I highly recommend using Kacy Vance - State Farm Insurance for all your insurance needs in Georgia."
We responded:
"Katherine, I truly appreciate your kind words! We take pride in being our customers 1st call for all of their insurance needs!"
Profile photo of Grayson Moronta

Grayson Moronta

April 7, 2025

5  out of  5
rating by Grayson Moronta
"Kacy and her team were a great help on my recent move to Georgia! Breanna was helpful with answering my questions and provided quick responses when it came to setting everything up. I also appreciated her follow up to ensure everything was going well. Great service! Would definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tracy Lines

Tracy Lines

April 6, 2025

5  out of  5
rating by Tracy Lines
"Great people, very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Terry Bolen

Terry Bolen

March 28, 2025

5  out of  5
rating by Terry Bolen
"Super friendly staff, upfront pricing, and the ability to walk into their office and discuss anything from life to auto. Would highly recommend if you simply want a quote or to move all your insurance needs to one location I could not suggest a better option."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lisa Albert

Lisa Albert

March 20, 2025

5  out of  5
rating by Lisa Albert
"Just Wow! Today, I called for a “bundle quote” and Breanne was absolutely amazing!! She took her time on the phone with me, so I never felt rushed. She exhibited high quality service and made sure I truly understood what I was getting as far as coverage and value. She offered advice and recommendations for me—but was never a pushy salesperson Five Stars ⭐️ all the way!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dustin Green

Dustin Green

March 18, 2025

5  out of  5
rating by Dustin Green
"Kacy and her team always go above and beyond to satisfy their customers. I was insured with them in 2020-2022 before I moved out of state for a bit. When I moved back, I bounced around with other insurance companies based on low cost premiums just to save a few bucks. I speak from experience, it wasn’t worth it. After a brief conversation with Kacy and Debra, the rates I receive now are comparable to most other insurance companies and the discounts are great! Not to mention the peace of mind I have now that I didn’t have with the other companies. Their customer service is exceptional and I will never take that for granted again! Thanks Kacy and Team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Juan Martinez

Juan Martinez

March 18, 2025

5  out of  5
rating by Juan Martinez
"I have been doing business with Debra at Kacy Vance State Farm Insurance Agent for a while and I am very pleased with the Service Great job Debra"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Deborah Tomme

Deborah Tomme

March 15, 2025

5  out of  5
rating by Deborah Tomme
"Awesome agent and staff! Very professional, understanding, and competent! I highly recommend Kacy Vance and her entire staff."
We responded:
"Deborah thank you so much for your kind words. We strive to be your 1st call for all insurance needs! "
Profile photo of Tiffany Arkwright

Tiffany Arkwright

March 14, 2025

5  out of  5
rating by Tiffany Arkwright
"Absolutely had the best experience with Ms. Debra who was able to orchestrate an amazing policy for me. She was warm, inviting, personable, and eager to help. I especially appreciated her diligence to assisting me with the policy during a difficult time (recent passing of my father). The entire StateFarm team and Kacy are amazing. Really feels like a family. Thanks again Ms. Debra."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ashley McBride

Ashley McBride

March 7, 2025

5  out of  5
rating by Ashley McBride
"Kacy, Breanna and the team are wonderful people to work with! Thank you for everything!"
We responded:
"Ashley, your kind words mean to work to me and my State Farm team! We happy to be your good neighbor!"
Profile photo of Chris Gimino

Chris Gimino

February 19, 2025

5  out of  5
rating by Chris Gimino
"The Kacy Vance team has a great group of people working for them. Very knowledgeable, professional and truly care about their clients."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Chris Ferrel

Chris Ferrel

February 17, 2025

5  out of  5
rating by Chris Ferrel
"All of the staff is great, and Breanna was very friendly and helpful getting what I needed quickly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shannon Bocook

Shannon Bocook

November 19, 2024

5  out of  5
rating by Shannon Bocook
"Great insurance company. Kacey took the time to call me on my Birthday and Breanna is a pleasure to work with. Breanna was able to get me quotes and policies in place very quickly. She made the process super easy. I highly recommend Breanna and Kacey!"
We responded:
"Shannon thank you so much for the kind words! We truly believe in being a good Neighbor to our customers! Breanna is such a huge asset to your team!"
Profile photo of Deborah Bryant

Deborah Bryant

November 1, 2024

5  out of  5
rating by Deborah Bryant
"Kacy has always been very kind knowledgeable and very helpful whenever I need anything regarding my insurance needs Both her and her staff are extremely supportive and helpful"
We responded:
"Deborah thank you so much for the kind words! We truly appreciate you and your business. "