State Farm® Insurance Agent Kacy Vance

"Kacy is such a breath of fresh air, She sold the house/auto policy with her earnestness, warmth, and knowledge base alone. The policies were competitive, the promise of continued personal service in a caring atmosphere was the icing on the cake. Run do not walk to State Farm's Kacy Vance in Richmond Hill, GA, especially if your over impersonal insurance companies customer service representatives who are located everywhere in the United States but home."

"Kacy is an amazing agent. She's Kind, Honest, Personable and willing to go above and beyond. She just spent 2 hours with me to select the right coverage with a different insurance company due to their policy changes. We've been with State Farm over 40 years, Kacy has been the best agent thus far."

"State Farm is worst insurance company in the world, they aren't even an insurance company. They give you a policy for a year to close on your house, then cancel the coverage as soon as you close, and keep part of the premium. That is called theft. Do not use State Farm under any circumstance they will steal from you too. Worst customer service, worst company in the world. The property went through a hurricane and they said I didn't have a policy because they had canceled it, but then they kept my money from premium payment and stated that I had coverage for 30 days which included date of hurricane. Don't ever get whatever State Farm is selling, because it isn't Insurance. Just a nightmare."

"After the Hail storm that came through on 4/26, from the day I filed my claim until now. Someone from my local State Farm office has called to check on my status and to see if I needed anything weekly. I must say that State Farm has really come through for me over this last month. I am a Customer Care Coordinator and I exemplify that customer service is everything. With that being said I definitely give a five star review for my StateFarm Team that has been awesome!"

"Kacy and her team are amazing people, when I moved back to Georgia Kacy was the best recommendation by my uncle, although her office not in my county, I live in pooler and her office in Richmond Hill. Kacy and her team always working out with me in all my requests they never turned me down. They mean business and know exactly what’s customer satisfaction means. They’re doing outstanding unusual job. I highly recommend Kacy because she’s out of the box thinker and she always has solution for each problem. She made State Farm the best insurance company in the country. Thank you kacy and thanks for your team as well."

"The GREATEST insurance people I have ever dealt with. More like family, they always take care of me no matter how much I put on them. I buy and sell cars and there is a lot of changes sometimes in less than 24 hours. I am sure they dread my calls but never one complaint from anyone at Kacy Vance. They are the GREATEST."

"Kacy Vance State Farm is the place to go for all of your insurance needs! The staff is warm, friendly, and willing to go above and beyond to make sure their customers questions and concerns are handled. Kacy Vance--the agent--is professional, compassionate and considerate when it comes to making sure all of her customers needs are met. Thankful to have Kacy Vance State Farm!"

"Retired out of the military and decided to make Georgia my permanent home. Moved here in 2020 and had to change my prior insurance because they were outrageous with their premiums, so I drove around the neighborhood and seen Kacy Vance - State Farm Insurance and decided to get a quote by calling the office since COVID was still rampant. I am Glad I did because Kacy and her staff are always a pleasure to speak with. Professionalism and courtesy go a long way with me, and they possess that and more. I would like to give a special thanks to Jane for following up with a recent issue that I was experiencing with my Drive Safe & Save App. You guys are greatly appreciated by me and please continue doing the excellent job of your service to us."